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Privancy

PRIVACY POLICY OF X3M-TEAM.PL

§1. GENERAL INFORMATION

  1. This Privacy Policy describes how X3M Team collects, uses and protects your personal data when you use our online store at x3m-team.pl.
  2. We are committed to protecting your privacy and ensuring your data is handled in accordance with the General Data Protection Regulation (GDPR).

§2. DATA CONTROLLER

The controller of your personal data is X3M Team, operating the store at x3m-team.pl. For data-related inquiries, please contact us via the contact form on our website.

§3. WHAT DATA WE COLLECT

We collect the following personal data:

  • Name and surname
  • Email address
  • Delivery address
  • Phone number
  • Order history
  • IP address and browser data (cookies)

§4. PURPOSE OF DATA PROCESSING

Your data is processed for the following purposes:

  • Processing and fulfilling your orders
  • Customer service and complaint handling
  • Sending order confirmation and status emails
  • Legal obligations (accounting, tax records)
  • Store security and fraud prevention

§5. LEGAL BASIS FOR PROCESSING

  • Contract performance – processing your order
  • Legal obligation – accounting and tax requirements
  • Legitimate interest – store security
  • Consent – marketing communications (if you opt in)

§6. DATA SHARING

Your data may be shared with:

  • Delivery companies (for shipping your order)
  • Payment processors (for processing payments)
  • Accounting services
    We do not sell your personal data to third parties.

§7. DATA RETENTION

We retain your data for:

  • Order data: 5 years (legal requirement)
  • Account data: until account deletion
  • Marketing data: until consent withdrawal

§8. YOUR RIGHTS

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

§9. COOKIES

Our store uses cookies to:

  • Maintain your session and shopping cart
  • Remember your preferences
  • Analyze store traffic (analytics)
    You can disable cookies in your browser settings, though this may affect store functionality.

§10. CONTACT

For any privacy-related questions or to exercise your rights, please contact us through the contact form on our website.

This Privacy Policy is effective from 30.07.2026.